Digital / Web / SEO Manager

Digital / Web / SEO Manager

Digital / Web / SEO Manager

With a growing number of A-List clients, our team of designers, marketing strategists and communication experts is expanding. We’re searching for a talented Digital / Web / SEO Manager with a passion for all things WordPress and web to join our growing agency.

This position calls for the “Jack (or Jill) of all trades,” to help grow the company in the areas of WordPress Web Development, Search Engine Optimization, Web Hosting and Website Support and Maintenance. Experience at a high-level is preferred.

This position is perfect for an entrepreneurial individual who has dreamed of operating their own web design agency.

We are looking for someone to join our team who…

  • Is ready to develop their tech career and help build a growing digital agency in America’s 2nd fastest growing city.
  • Is interested in an opportunity to become a partner with the company.
  • Is an empathic person. We listen to our clients. It’s your job to understand what they’re saying, listen to their concerns, and address them with empathy.
  • Wants to make a difference. We produce excellent work and as part of our creative team, you’ll be making a real difference to real people.
  • Is a self-starter (you don’t need to be micro-managed)
  • Is polite and understanding.
  • Has a curiosity to learn and grow and be a part of a growing company.

Here are the skills you need to have to apply:

  • Proven work experience in WordPress CMS Design/Development. A degree is not required, but practical experience building websites, marketing and supporting them is what we are looking for in a candidate.
  • Five years or more work experience in a WordPress environment (WooCommerce, Yoast SEO, Stripe, and other related plugin technology platforms a plus).
  • Working knowledge of languages including CSS, JavaScript, and HTML.
  • Troubleshooting proficiency with PHP, HTML5, CSS & JavaScript, and jQuery.
  • Experience working with debugging tools such as Chrome Inspector and/or Firebug.
  • Good understanding of website architecture and aesthetics.
  • WordPress plugin development experience a plus.
  • WordPress theme development experience a plus.
  • Knowledge of Web Hosting protocols and WordPress server-side directory structure.
  • A thorough understanding of how web applications work including security, and best development practices.
  • Knowledge of Google Analytics and Search Console.
  • In depth knowledge of Search Engine Optimization process
  • Excellent communication skills, including the ability to explain technical issues in user-friendly language to non-technical end users.
  • Solid understanding of basic computer functions and the ability to teach and train others.
  • Understanding and troubleshooting proficiency in DNS.
  • Website maintenance, backup, restore, email hosting, and control panel experience.
  • Excellent organizational skills and attention to detail and ability to project manage.
  • Ability to work independently and balance multiple priorities.
  • Highly collaborative work style and willing to take constructive critique with a smile. Sorry, no egos here.

What you will do:

  • Participate in the Project Discovery process.
  • Meet with clients directly and remotely to discuss website design process.
  • Ability to support and provide maintenance for WordPress websites created by Rebel River Creative.
  • Being able to provide support and maintenance for other WordPress websites that are hosted on our network, but may have been developed by another party.
  • Design and develop WordPress websites.
  • Create the website architecture in collaboration with designer and content developer.
  • Design and manage the website back-end including database and server integration.
  • Conduct website performance tests.
  • Troubleshoot technical issues that come up with client sites.
  • Conduct WordPress training with the client through creating documentation or video tutorials.
  • Monitor the performance of the live websites.
  • Respond to client support questions about WordPress web design, hosting and theme related issues.
  • Answer support client calls, emails, or online chat regarding website troubleshooting, site updates, plugin updates, server or hosting issues, and troubleshooting, etc.
  • Assist with identifying the root cause of problems; manages and resolves issues in a constantly changing environment.
  • Maintain a high level of professionalism with clients and work to establish a positive rapport.
  • Set up development environments and launch websites.
  • Assist our internal team with technical and training support.
  • Be available to provide after-hours and weekend coverage as needed.
  • Write detailed bug reports with replication steps for our developers to fix.
  • Write new documentation and update existing support articles as needed.

Our Story

Rebel River Creative is the brainchild of two marketing professionals who spent years working in Corporate America. The perks were good –  but bloated hierarchies and resource constraint was not. Time for a change.

The founders saw the opportunity to create a modern, nimble, professional, highly experienced marketing and digital agency. Taking a bold step forward, they pulled together an elite team and opened Rebel River Creative.

The company adheres to two fundamental principles:

  1. Deliver extraordinary work. Every. Single. Project.
  2. Build a culture that honors employees and their talent. Perhaps this should be listed first because without our great people this agency would not exist.

The formula is working. Today, the company has a growing number of A-list clients and we’re attracting top talent. If you enjoy working with kind, thoughtful, smart, collaborative people who know how to deliver an extraordinary client experience, maybe you would like to join?

Fun and creative excellence are not mutually exclusive.


Send your resume and letter of interest to