Account Manager/Content Strategist

Account Manager/Content Strategist

Rebel River Creative is searching for an Account Manager/Content Strategist to join our growing team. This is an in-office position based in Billings, Montana.

The successful candidate will be able to gain a deep understanding of our clients’ brands, business, industry, and competition. Together with your team, you will help manage the overall strategic direction and agency relationship with the account. You must have excellent writing skills and be able to generate original content across multiple channels.

The following responsibilities are expected:

  • Develop and maintain a trusted relationship with clients. Be available, be responsive, be accountable, communicate thoroughly and frequently, and be responsible.
  • Know our clients’ brand, business, industry, and competition. Be a valued, knowledgeable, and trusted resource to clients.
  • Participate in creative ideation and contribute innovative ideas.
  • Create original content for various channels including websites, blogs, social media, and marketing materials.
  • Schedule and conduct new client onboarding meetings to establish/learn expectations, requirements, processes, and such to establish a firm foundation for a successful relationship with client.
  • Manage, strategize, evaluate and implement actional items related to client social media accounts, SEO, digital marketing, and email marketing.
  • Work closely and cooperatively with the team to deliver services on target, on time, on budget and in accordance with Agency workflow.
  • Prevent or quickly and effectively solve problems.
  • Communicate with clients for approvals, feedback, revisions, etc. to keep projects on schedule, relay information to internal teams quickly and thoroughly.
  • Provide the highest level of customer support in a proactive, positive and productive manner.
  • Proactively sell thinking, creative, strategy, and new work/projects to clients.
  • Participate in Business Development efforts.
  • Always go above and beyond expectations.

qualifications:  

  • Superior writing and editing skills are essential to this position
  • Minimum of 3 years of relevant experience managing marketing projects and budgets
  • BA/BS degree in relevant field of study
  • Proficient in project planning, brand management and overall marketing theory
  • Ability to perform research and summarize clearly and succinctly
  • Able to manage multiple projects at the same time with an organized and methodical approach
  • Able to focus teams and brief on assignments and expectations
  • Experienced problem solver and successful in leading a team to desired outcome
  • Excellent oral and written communication skills
  • Self-motivated, quick and assertive
  • Able to stay cool, calm, collected and collaborative in any situation
  • Ability to manage time and deadlines effectively.
  • Desire for continuous growth and learning about new developments for a digital marketing agency.
  • Detail oriented.

tools & platforms

The ideal candidate is proficient (or has working knowledge) in the following tools and platforms:

  • Google Workspace (Gmail, Docs, Sheets, Drive)
  • Project Management (Workamajig preferred; Asana, Basecamp, Monday, etc. acceptable)
  • WordPress / CMS platforms (simple content updates is a plus)
  • Google Analytics (GA4)
  • Social Media Publishing Tools (Meta Business Suite, Sprout Social, Hootsuite, etc.)
  • Email Marketing Platforms (Klaviyo, Constant Contact, Mailchimp, etc.)
  • Basic Graphic Tools (Canva; Adobe experience is a plus)
  • Basic video editing skills (a plus, but not required)

 

our story

Rebel River Creative is the brainchild of two marketing professionals who spent years working in Corporate America. The perks were good – but bloated hierarchies and resource constraint was not. Time for a change.

The founders saw the opportunity to create a modern, nimble, professional, highly experienced marketing and digital agency. Taking a bold step forward, they pulled together an elite team and opened Rebel River Creative.

The company adheres to two fundamental principles:

  1. Deliver extraordinary work. Every. Single. Project.
  2. Build a culture that honors employees and their talent. Perhaps this should be listed first because without our great people this agency would not exist.

The formula is working. Today, the company has a growing number of A-list clients and we’re attracting top talent. If you enjoy working with kind, thoughtful, smart, collaborative people who know how to deliver an extraordinary client experience, maybe you would like to join?

Fun and creative excellence are not mutually exclusive.

interested?

 

To Apply: Please send your resume and a brief cover letter to info@rebelrivercreative.com with the subject line “Account Manager/Content Strategist”. We look forward to learning more about you and your experience.